What We Collect and Why We Collect It
When you create an account, we collect your name, contact details and the credentials you choose. During payment, the transaction reference tied to your JazzCash, Easypaisa or Raast wallet is logged so we can match deposits and withdrawals to your account accurately. We do not store
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your full mobile wallet PIN or password at any point. Device identifiers, browser type and session activity are collected automatically to keep your account secure and to detect unusual login patterns. If you contact support, the content of that exchange is retained for a period consistent
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with our operational needs. We process this data to fulfil the service you signed up for, to meet applicable legal obligations, and to prevent fraud. Data shared with payment processors — including the local rails you use — is limited to what those processors need to
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complete the transaction. We do not sell your personal data to third parties for marketing. Where local law in Pakistan and eligible regions imposes specific data-handling requirements, those requirements take precedence. You can request a copy of the personal data we hold on you, ask us
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to correct inaccurate records, or request deletion where no legal retention obligation prevents it.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.